Refund policy

Refund Policy

We (screeningalpha.com) offer an annual subscription service, billed monthly or through a one time payment, with no withdrawal period. You can cancel your membership at any time but are engaged for a 12 month period from the time you subscribed to our service. This policy is designed to provide clarity regarding our refund practices.

No Returns Policy

As our service is delivered via an annual subscription, there are no physical items to return. Consequently, we do not accept returns.

Subscription Terms

Our subscription is billed on an annual basis, with monthly payments or through a one time payment. By subscribing, you commit to the full annual period, and there is no option for cancellation or refunds once the subscription has commenced.

Damages and Issues

If you experience any issues with our service or have any concerns, please contact us immediately at account@screeningalpha.com. We are committed to addressing and resolving any problems promptly.

Exceptions

There are no exceptions to our no returns and no refunds policy. Custom services, personalized services, and digital products related to our subscription service are non-refundable.

European Union 14 Day Cooling Off Period

Notwithstanding the above, if our service is purchased by a consumer within the European Union, you have the right to cancel your order within 14 days of the initial purchase. However, this does not apply once the service has begun.

Refunds

We do not offer refunds for our subscription service. If you have any questions or concerns about this policy, please contact us at account@screeningalpha.com.

Contact Us

For any questions or issues related to our refund policy, please contact us at account@screeningalpha.com.